VIRTUALVOI

VERIFY THE IDENTITY OF YOUR CLIENTS
VirtualVOI, also known as IDSecure, uses facial biometric verification technology to scan, read and compare your client’s identification to real-time imagery. Our technology also uses “liveness” detection, fraud analysis and anti-tampering technology to ensure that your client is who they say they are. Once the verification is complete, a VOI report is returned to you and flagged if there are any authenticity concerns.
VirtualVOI scans your client’s ID documents in seconds, verifying against government sources using Document Verification Service (DVS) checks and Optical Character Recognition (OCR) technology. This helps prevent identity fraud in property and other transactions. You can save time without manually checking whether your client has completed the VOI process.
VirtualVOI is backed by over 200 countries supported with Passports, Driver Licences, and other items of ID.
HOW DOES VIRTUALVOI WORK?
Step 1
Client receives a text message containing a weblink to begin their verification.
Step 2
Client is prompted to capture images of their ID and their face.
Step 3
You will receive an email letting you know the report is available.
KEY FEATURES
Facial Biometric Technology
Compares the facial features between a government issued ID and the selfie video submitted by your client. The verification process uses Artificial Intelligence (AI) technology that is constantly improving.
Document Verification Services
The Document Verification Service (DVS) cross checks your client’s ID with Government databases to confirm it is valid and has not been reported lost or stolen.
Optical Character Recognition
Optical Character Recognition (OCR) technology recognises text inside images and saves time by reading your client’s document data and automatically pre-fills data fields.
WHY VIRTUALVOI?
- Seamlessly integrated to Dye & Durham’s suite of online & software solutions
- $0 set up fee – only pay per verification
- Helps you meet your VOI obligations
- Simple workflow – your client is prompted through each step
- Instant VOI report – flagged if any authenticity concerns are uncovered
- Visibility over your client’s VOIs with updates to when they have clicked their VOI link and captured any ID documents
- Reduce the risk of identity fraud – mitigate your key VOI risk areas
- Secure storage and access for 7 years — ISO27001 compliant
- Facial Biometric Verification Technology
- Document Verification Service (DVS) check
- Fraud assessment and anti-tampering technology
- Over 1 million customers verified worldwide via this tool
- 200+ countries supported with Passports, Driver Licences & other IDs
FOR LAW FIRMS
Streamline VOI for Your Firm
Fully digital VOI solution to help Australian law firms to quickly and seamlessly verify client identity from anywhere at any time while remaining compliant with regulatory requirements.
Why law firms choose Virtual VOI:
- Easily integrates into your existing workflows
- Streamlines the entire VOI process from intake to invoice
- Verify your client’s identity no matter where they are located

FOR PROPERTY PROFESSIONALS
Fast & Efficient VOI
Virtual VOI empowers property professionals to meet their VOI obligations quickly, saving time and reducing costs while enhancing customer experience.
Why property professionals choose Virtual VOI:
- Automates manual processes to reduce administrative burden
- Fast and accurate results that speed up property transactions
- Helps meet your compliance obligations with confidence

FOR FINANCIAL INSTITUTIONS
Reduce Risks & Ensure Compliance
From fintech start-ups to banks, Virtual VOI helps financial service providers to mitigate identity fraud and meet regulatory requirements with ease.
Why financial institutions choose Virtual VOI:
- Protects customer data with secure storage in Australian data centres
- Helps your business comply with regulatory requirements
- Verify your client’s identity no matter where they are located

CONTACT US
Looking to learn more about how you can benefit from our services? Book a demo today.