Dye & Durham is enhancing the way Unity™ Search customers manage verification of identity (VOI), with the direct integration of Livesign VOI and electronic Client Authorisation Form (eCAF) — helping firms work faster, stay compliant, and better protect clients from fraud.
From March 19, Unity Search users will benefit from a streamlined, all-in-one solution that makes identity verification and client authorisation simpler, faster, and more secure, without leaving the platform they rely on every day.
Dennis Barnhart, Managing Director of Dye & Durham APAC, said this latest enhancement reflects the company’s commitment to continually delivering more value to its customers by reducing risk and streamlining day-to-day processes.
“This integration is about delivering real value to our Unity Search customers by giving them the tools they need to stay ahead of evolving threats — helping them reduce risk, stay compliant, and protect their clients’ most important transactions,” Mr Barnhart said. “It means our customers can meet their VOI obligations and secure client authorisation more easily — all while strengthening fraud protection at a time when cyber threats continue to grow.”
The need for robust identity verification has never been more critical. According to the National Anti-Scam Centre, Australians lost more than $2.7 billion to scammers in 2023, with $91 million lost specifically to payment redirection scams. The property sector, given the high value of Australian real estate, remains a prime target. Increasingly, criminals are impersonating property owners, compromising professional email accounts, and diverting deposits — sometimes resulting in properties being sold without the knowledge or consent of the rightful owners, with devastating consequences for everyone involved.
By embedding Livesign VOI and eCAF directly into Unity Search, Dye & Durham is helping practitioners take control of identity verification in a way that feels effortless. Customers can now complete VOI and client authorisation together in one seamless step, cutting down administrative time and ensuring compliance is built naturally into their workflow. At the same time, they gain peace of mind knowing that the process uses Australia’s only solution that binds a client’s digital signature to their government-issued ID, adding a critical layer of fraud protection.
As Mr Barnhart explains, this level of protection is crucial as scams and identity fraud targeting property transactions become increasingly sophisticated. Livesign’s use of advanced passport chip scanning, biometric checks, and real-time verification reduces the risk of identity fraud and eliminates common pain points, such as flagged reports. VOI reports are securely stored in Australian-hosted data centres for seven years, ensuring customers retain full access whenever needed.
Livesign Chief Executive Officer Lara Paholski said she was proud to partner with Dye & Durham to bring these protections to Unity Search users at a time when the industry is under mounting pressure to prevent fraud.
“Livesign helps practitioners be absolutely certain of who is behind a digital signature — something increasingly important in today’s environment,” Ms Paholski said. “Our partnership with Dye & Durham means Unity Search customers can access these protections directly within their existing workflow, without needing to adopt new systems or processes.”
This is the latest example of how Dye & Durham is continuing to evolve Unity Search to meet the real-world needs of its customers, providing them with practical, powerful solutions that help them work more efficiently and safely — giving them confidence in every transaction.
For more information, visit dyedurham.com.au.
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